Our Management Basics

Presentation: New Managers' Introduction to the Trinity Management System

 

One on Ones

Effective managers create relationships with each of their directs. To do that, we spend 30 minutes every week talking to the direct about their work. A solid relationship with your directs is the most important thing great managers do.

Listen: One on Ones - Part 1; One on Ones - Part 2; One on Ones - Part 3; One-on-Ones, Questions

Template Emails: Introduce one on ones to a new team member; Reintroduce one on ones if you've lost track of them; 

Tools: One on One Form with Guidance Questions (PDF); 

 

Feedback

Great managers talk about performance all the time. They do so easily, quickly both positive and negative. The feedback model tells you exactly what to say and how to say it.

Listen: Feedback - Part 1; Feedback - Part 2; Feedback - Part 3; Feedback - Part 4; Feedback, Revisited; Improve Your Feedback with DiSC

 

Coaching

Great managers ask for higher performance. We implement a goal-driven coaching model that makes it easy for managers to oversee the skill and performance improvement of directs in 5 minutes a week.

Listen: Coaching, Part 1; Coaching, Part 2